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Our Services

Our Products

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Equipment

We offer an extensive range of products for the "Working at Height" and "Industrial Rope Access Industry". Scott's Access Services offer high quality Marlow Ropes and...
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Training

Scott’s Access Services Ltd are specialists in Rope Access Services and Training. With a team consisting of primarily ex-military personnel, we hold weekly IRATA Rope Access courses for all leve...
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Operational

Our Managers and Technicians use Rope Access techniques to access demanding areas such as vertical heights and confined spaces. By utilizing these techniques our clients benefit from a service which i...
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Terms & Conditions

 

Terms & Conditions
 
Please email info@scottsaccess.co.uk for Product and Services Terms and Conditions.   
 
Training Course Terms & Conditions
Booking Procedure
Course Bookings can only be made by contacting the Scott’s Access Services office, or by using the Online Booking System. Course assembly instructions, medical requirements, pre-requisites and an accommodation list will be sent on receipt of full payment.
Payment
The course fee or deposit must be paid in full no later than 5 working days prior to the start of the course. A provisional booking will not be accepted as confirmed until full payment or deposit is received. Scott’s Access Services reserves the right to re-allocate the course place to another delegate if fees are not paid on time. All transfer charges must be paid on receipt of the invoice.
Cancelling Courses
All cancellations must be made at least 5 working days prior to the start of the course. In this scenario delegates will be refunded, however there will be a cancellation charge of £50.00. Refunds will be paid within 15 days of the date of the cancellation. If the booking is cancelled within 5 working days prior to the start date of the course, or if a delegate fails to attend the course there will be no refund of fees. There will be no refund of fees if a delegate decides not to fully complete the course.
Transferring Courses
If a delegate wishes to transfer a booking, within 5 working days prior to the original course date, to a later date, there will be a surcharge of 25% of the course fee. Course bookings cannot be transferred more than once. If that transfer is subsequently cancelled the surcharge will remain payable.
Changing Delegate Details
There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any change to the original booking prior to the course commencing.  
Course Content
Scott’s Access Services training courses are constantly updated and improved and we reserve the right to alter any of the courses content without prior notice. Our training manuals are provided in English. Please contact us prior to course booking if you have any special requirements.
Our training courses are based on UK regulations and are run in accordance with:
·         IRATA International Code of Practice (ICOP)
·         IRATA General Requirements (GR)
Cancellation of Courses by Scott’s Access Services
Scott’s Access Services reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, credit note or a refund. 
Health & Safety
Scott’s Access Services reserves the right to refuse entry of any delegate to the course. We reserve the right to remove a delegate from the course if the delegate’s action puts him/her-self, or others, at risk.
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